AccessLumens

There's an empty heading

Minorempty-headingBest practice, not a WCAG failure

18.4%

of the 609 sites we scanned fail this

Ranging from 9.3% of EU e-commerce to 26.7% of Shopify DTC stores. Pooled across five targeted cohorts, so treat it as a convenience sample rather than a rate for the web.

What it means and how to fix it

Screen reader users encounter headings with no content, creating confusing navigation stops.

The fix. Add text to the heading, or remove it if it's only there for spacing.

What it looks like in code

HTML
Fails
<h2>
  <span></span>
  <img src="image.jpg" alt="" srcset="image.jpg" width="800" height="334" loading="eager" sizes="(min-width: 1024px) 600px, 80vw">
</h2>
Passes
<h2>Delivery options</h2>

A heading with no text still appears in the heading outline a screen reader user navigates by, as a blank entry that leads nowhere.

The failing example is real markup from a site in our research cohorts. Class, style and data attributes are removed, and ... marks a value we elided. The structure is unchanged, because the structure is the failure.

How often it fails

Shopify DTC stores20/75
26.7%
US healthcare providers52/208
25%
US local government24/158
15.2%
Indian financial services6/61
9.8%
EU e-commerce10/107
9.3%

Share of scanned sites in each cohort. These are five targeted studies, not a random sample of the web, so read the contrast between cohorts rather than any one figure as a web-wide rate.

Who fails it most3 cuts by retail vertical, population tier, state

By retail vertical

beauty6/13
46.2%
food5/14
35.7%
home5/16
31.3%
apparel3/18
16.7%
fitness1/14
7.1%

By population tier

1M+4/8
50%
500k-1M4/22
18.2%
250k-500k4/30
13.3%
100k-250k12/98
12.2%

By state

NY3/8
37.5%
LA3/9
33.3%
CA7/25
28%
MO2/8
25%
FL3/15
20%
KS1/10
10%
TX1/13
7.7%
OH0/8
0%

Groups smaller than 8 sites are not shown: a rate over a handful of sites moves by tens of points on a single result.

What this does not measureLimits of these figures, and where the corpus came from
  • This rule maps to no success criterion, so a site failing it is not failing WCAG. It is still worth fixing: these are the patterns that decide whether assistive technology can navigate a page efficiently rather than merely read it.
  • These are five targeted cohorts, not a random sample of the web. Per-cohort rates are the figure to quote; the pooled rate is a convenience sample.
  • Denominators count sites that produced a result. Sites that were blocked or errored are excluded rather than counted as passing.
  • Occurrence counts are floors: the engine records at most 25 occurrences of a rule per page.
  • The EU and Indian cohorts retained only the primary success criterion per finding, so a rule mapping to several criteria contributes to one of them in those two cohorts and to all of them in the other three.
Cohorts in the corpus, with sites scanned and attempted
CohortScannedAttempted
Shopify DTC stores7575
US local government158221
US healthcare providers208218
EU e-commerce107170
Indian financial services6172

Corpus generated 2026-09-18.

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