AccessLumens

Headings are out of order

Moderateheading-orderBest practice, not a WCAG failure

49.3%

of the 609 sites we scanned fail this

Ranging from 25.2% of EU e-commerce to 69.7% of US healthcare providers. Pooled across five targeted cohorts, so treat it as a convenience sample rather than a rate for the web.

What it means and how to fix it

Users navigating by headings may lose context when heading levels are skipped or appear out of order.

The fix. Keep headings in sequence without skipping levels; use styling for size, not heading level.

What it looks like in code

HTML
Fails
<h4 id="...">
  <a href="/path" target="_self">Text</a>
</h4>
Passes
<h1>Page title</h1>
  <h2>Section</h2>
    <h3>Subsection</h3>

Heading levels must not skip. Jumping h2 to h4 implies a missing section, which misleads anyone navigating by heading structure.

The failing example is real markup from a site in our research cohorts. Class, style and data attributes are removed, and ... marks a value we elided. The structure is unchanged, because the structure is the failure.

How often it fails

US healthcare providers145/208
69.7%
Shopify DTC stores44/75
58.7%
Indian financial services27/61
44.3%
US local government57/158
36.1%
EU e-commerce27/107
25.2%

Share of scanned sites in each cohort. These are five targeted studies, not a random sample of the web, so read the contrast between cohorts rather than any one figure as a web-wide rate.

Who fails it most3 cuts by state, CMS vendor, sector

By state

KS10/10
100%
MO6/8
75%
FL11/15
73.3%
CA17/25
68%
LA6/9
66.7%
TX8/13
61.5%
NY4/8
50%
OH4/8
50%

By CMS vendor

municode9/17
52.9%
other12/23
52.2%
wordpress4/8
50%
granicus14/37
37.8%
civicplus12/32
37.5%
drupal3/20
15%
unknown1/15
6.7%

By sector

Retail / Marketplace7/12
58.3%
Grocery4/12
33.3%
Telecom5/21
23.8%
Travel / Ticketing3/14
21.4%
Banking4/19
21.1%
Fashion1/8
12.5%

Groups smaller than 8 sites are not shown: a rate over a handful of sites moves by tens of points on a single result.

What this does not measureLimits of these figures, and where the corpus came from
  • This rule maps to no success criterion, so a site failing it is not failing WCAG. It is still worth fixing: these are the patterns that decide whether assistive technology can navigate a page efficiently rather than merely read it.
  • These are five targeted cohorts, not a random sample of the web. Per-cohort rates are the figure to quote; the pooled rate is a convenience sample.
  • Denominators count sites that produced a result. Sites that were blocked or errored are excluded rather than counted as passing.
  • Occurrence counts are floors: the engine records at most 25 occurrences of a rule per page.
  • The EU and Indian cohorts retained only the primary success criterion per finding, so a rule mapping to several criteria contributes to one of them in those two cohorts and to all of them in the other three.
Cohorts in the corpus, with sites scanned and attempted
CohortScannedAttempted
Shopify DTC stores7575
US local government158221
US healthcare providers208218
EU e-commerce107170
Indian financial services6172

Corpus generated 2026-09-18.

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A free scan reports this check alongside everything else, with the exact elements that fail.

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